outlook 2016 sync issues between p.c. and surface pro

This problem continually creates a warning message in the Sync Issues folder.

In rare cases, this warning may be logged because the Exchange Server cannot delete an item. For more information about this hotfix package, click the following article number to go to the article in the Microsoft Knowledge Base:Ģ878254 Description of the Outlook 2010 hotfix package (Outlook-x-none.msp): ApMore Information To improve functionality in Outlook 2010, install the Outlook 2010 hotfix package that is dated April 8, 2014. For more information about this hotfix package, click the following article number to go to the article in the Microsoft Knowledge Base:Ģ878323 Description of the Outlook 2013 hotfix package (Outlook-x-none.msp): ApOutlook 2010 To improve functionality in Outlook 2013, install the Outlook 2013 hotfix package that is dated April 8, 2014. For detailed information, see the 'More Information' section. These errors are still saved in the Sync Issues folder when an actual error condition occurs. Outlook 2013 and Outlook 2010 both contain an improvement as of the April 2014 hotfix to prevent these errors from being saved in the Sync Issues folder in this scenario.

In these cases, the error can be safely ignored. In most cases, these errors are logged in the Sync Issues folder when the items no longer exist in the Exchange mailbox. The Exchange server cannot delete the requested item. The item that is being deleted no longer exists in your Exchange mailbox, or the item was already deleted from the mailbox.

The errors that are described in the 'Symptoms' section are logged if either of the following conditions is true:

For example, you may see the following error codes. When you use Microsoft Outlook 2013 or Microsoft Outlook 2010 to connect to a Microsoft Exchange Server 2013 or Microsoft Exchange Server 2010 mailbox, you find messages in the Sync Issues folder that contain error descriptions that resemble the following:ġ5:39:32 Synchronizing Mailbox 'Michael Alexander'ġ5:39:32 Synchronizing local changes in folder 'Deleted Items'ġ5:39:32 Uploading to server ''ġ5:39:32 Synchronization of some deletions failed.ġ5:39:32 Microsoft Exchange Information Storeġ5:39:32 For more information on this failure, click the URL below:ġ5:39:33 1 item(s) deleted in online folderġ5:39:33 Done Some messages in the folder may also contain error codes.

Outlook 2016 sync issues between p.c. and surface pro